Mirador is our exclusive real estate brokerage firm that represents the Pan Am portfolio and all availabilities and listings. Please contact Mirador to inquire further. You can view all current availabilities HERE.

We absolutely love animals, however each building has its own specific policy regarding which animals are permitted, and some buildings unfortunately do not permit for pets.

• Rent is due on the 1st day of each month, and is considered late after the 10th day of the month. You can make online payments HERE.

• If you have not yet registered for an account, begin the process by getting in touch with us HERE.

• If you prefer to mail in a check, you are able to mail rent to: 18 E 50th St #10, New York, NY 10022. If you need assistance locating whom to make the check payable to, please refer to your Building Information on the RESIDENT page.

To check on the status of your payment, or to report any issues with billing/payment, please contact Tenant Accounts at: 212-837-4835

Security deposits are returned to the account holder of the escrow account, and generally issued within 14 days after an expiration of a lease occurs, or possession of the unit is returned, whichever is later. If there is more than one tenant on the lease, the person receiving the security is responsible for coordinating any reimbursements to other tenants. Depending on how long it takes for the courier to deliver, may take 2-6 weeks to arrive for you. If it has been more than thirty days since your expiration or vacancy, please contact Tenant Accounts at 212-837-4835 for an updated status.

Requests for changes to the lease must be submitted to the LEASING DEPARTMENT. You must indicate the current Tenant/Guarantor named on the lease, and indicate any parties outgoing and incoming.

All requests must be submitted to the LEASING DEPARTMENT. Someone will get back to you regarding your options available.

Renewals are sent out no less than 60 days prior to an expiration, notice is due no less than 30 days before the expiration.

Please CONTACT THE LEASING DEPARTMENT for further questions related to your current lease & terms.

Please contact your Super/Property Manager to report or request any issues, repairs, or maintenance to your unit. If there is an emergency, please notify your Super/Property Manager immediately. To find the contact for your Super, please click HERE.

We provide complimentary painting of the apartment after three consecutive years of tenancy please contact your Super/Property Manager to coordinate the request.

All requests for alterations, such as installations of temporary partitions, must be submitted directly to your Super/Property Manager.

Contact us at 212-837-4800 or email us at: ResidentRelations@PanAmEquities.com